Downloading your current Allow and Deny Lists

Downloading your current Allow and Deny Lists from Symantec to populate the Spam Manager

How to get to your account (2 ways):

Option 1

  1. Go to one of the Emails from quarantine@symantechmail.com. Click on the link to change preferences and spam report settings’

Option 2

Go to https://hostedmailsecurity.com

Enter your Email address and Symantec password (This is a special password that you should have set up a while back). If forgotten, click on ‘Can’t remember password’. Instructions on how to reset to a new password shall be sent to you on Email. Follow the instructions and log on.

How to Download the lists to a file

Go to Allow/Deny Tab.

Under Allow list  click on Download List and save onto your comptuer under. Do the same for the Deny List.

 

 

Use these lists to populate the allow and deny lists of the Spam Manager once activated. Instructions shall be sent.

 

 

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