Telecommunications

Telecommunications

Provision of PINS

You shall be provided with a PIN (a confidential 6-digit number) which you shall use to make telephone calls. Bills are charged based on the usage of this PIN regardless of the extension used.

Making direct phone calls

Note that all calls are logged and will be charged.
You will need to use your Personal Identification Number (PIN).
Replace the text PIN in the instructions with the PIN that was assigned to you.

Official Calls to Telkom (Kenya) Destinations
Dial 1 + PIN + 83 + Telephone Number Personal Calls to Telkom (Kenya) Destinations
Dial 1 + PIN + 84 + Telephone Number

Official Calls to International Destinations
Dial 1 + PIN + 81 + 123 + Country Code + Telephone Number

Personal Calls to International Destinations
Dial 1 + PIN + 82 + 123 + Country Code + Telephone Number

Official Calls to CGIAR IVDN Destinations
Dial 1 + PIN + 81 + Centre IVDN Code + Extension (where supported)

Personal Calls to CGIAR IVDN Destinations
Dial 1 + PIN + 82 + Centre IVDN Code + Extension (where supported)

Rates Comparison Telkom Vs IVDN rates
Check your bills
Check your local phone bill (Use your logon username and password)
Check your IVDN phone Bill
Check your DISA/TAS/E-Fax bill

Useful Instructions
How to set up a Teleconference
How to program and use speed dial keys
Extension busy? Use the call back feature
Forwarding calls to other extensions
Using the Number Redial Facility

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