How do I contact the Helpdesk if I need help?

ILRI Addis: You can contact the Helpdesk by phone (2180) or in person (room #34, in research building 1, 1st floor) or via email (ILRI-ETH ICT HELPDESK) or submit a Helpdesk Request from the helpdesk system on (http://trackit/).

ICRAF: Log a call by sending and email to icrafhelpdesk@cgiar.org or ICRAF-ICT-HELPDESK or by calling Ext. 4207

ILRI Nairobi: Log a call by sending and email to ilrikehelpdesk@cgiar.org or ILRI Kenya ICT Helpdesk or by calling Ext. 3253

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